Recently, Emperor Hotel subordinate to Macau CTS Hotel Management (International) Limited received a special request from a Singaporean guest, that is, to provide assistance in decorating a proposal room. After receiving the information, business department closely communicated with the relevant departments of the hotel, and provide the corresponding layout scheme according to guest's needs. After communicating with the guest about the related details, the hotel housekeeping department began to decorate the corresponding rooms. They kept meticulous in every detail from preparation to room arrangement, and managed to create a warm and romantic atmosphere, expecting that the guests’ experience in Emperor Hotel will become an unforgettable moment in their life. In the end, the hotel was highly valued by the guests with personalized service and comfortable accommodation environment.
In order to cope with the increasingly fierce competition in the tourism market, under the overall leadership of Macau CTS Hotel Management (International) Limited, in the next stage, Emperor Hotel will continue to strengthen product innovation design and design several guest room products with different themes for promotion, so as to win more potential customers. In addition, on the basis of providing standardized and standardized services, Emperor Hotel will strengthen the personalized, thematic special services, to maximize guest satisfaction and attract more customers to the hotel.