Hotel Riviera Macau Wins “2015 Guest Review Award” by Booking.com

Recently, Hotel Riviera Macau has won the “2015 Guest Review Award” granted by Booking.com. It was also Hotel Riviera Macau’s second time to win an award from the third-party booking platform after it was named as the “2015 Best Partner Award” given by Ctrip.com.

The “2015 Guest Review Award” is an award established by Booking.com only for the hotel which obtains a long-term recognition for providing good quality of customer service. Booking.com has a rigorous selection process that uses a professional computing process to rank hotels with a rating above 8, based on user feedback scores, number of listings and the hotel's popularity on the site over the past 12 months. 

Hotel Riviera Macau stood out from many other hotels due to its excellent check-in experience, and considerate and high-quality services. This honor is also inseparable from the unremitting efforts of all employees of Hotel Riviera Macau, because they are always ready to adapt to market changes and constantly improve their professional service. The award also represents the recognition of guests to the hotel. This strengthens the faith of Hotel Riviera Macau in providing high-quality services. In the New Year, Hotel Riviera Macau will continue to take an innovative and active way to ensure guests enjoy a warm, friendly and personalized stay experience. Besides, we are also determined to create our own success in the hotel market despite of increasingly fierce competition.